Cancel and Return

Cancellation and return policy of Maple Leaf Groomsmen Gift Ltd.

Maple Leaf Groomsmen Gift Ltd tries the best to satisfy customers. If you are unsatisfied for any reasons, you may contact with us to state your problem and ask for return. WITH ORIGINAL PACKING. No questions asked. No restocking fees.

  1. With your order number to receive your return authorization. If the items is defective or damaged in shipping, we will issue the return shipping label. But in all others cases, buyers should be responsible for the return shipping fee.
  1. We Do Not accept return over 24 hours of  pacing the order.
  2. If you are sure that the item is damaged in shipping, we require you contact with us within 3 days of the delivery and we will work with you immediately to resolve this problem. But we Do Not accept return over 15 days of delivery date.
  3. If you find out we make the item is out of you requirement or do not match with your information, please contact with us and we will make a compensation for you or resolve it with other situation.
  4. If you want to cancel the order, please contact with us as soon as possible. If your item isn’t finish yet we will refund your payment. If your items is finished and get ready to ship we won’t accept your requirement of canceling the order as the item is personalized.

We are committed to the rule of customers are king and will do our best to serve you. And hope you can contact with our with your problems and sate them clearly to us.

 

For the return address and contact information, please refer to the following information

Return address:

Maple Leaf Hong Kong.

121 Queen's Road

Central District

Hong Kong

Phone number: +852 6047 7531

Email address: admin@lignumcase.com

 

Maple Leaf Office 2.
25E, Phase 2, Butterfly Fort, Buji Kangdal Garden, Buji Street,
Hong Kong
Phone number: +852 9587 2971

Email address: lignumcase@gmail.com\cindy@lignumcase.com